Staff Vacancies

We are looking to recruit experienced Front of House Staff at Hazlemere Golf Club

Please see our Job Description for this position

Hazlemere Golf Club – Front of House Staff – Job Description

  • Deliver excellent customer service.
  • Serve and present beverages, quickly and efficiently, meeting our standards.
  • Assist in keeping the bar, front-of-house and toilets clean and tidy at all times.
  • Maintain personal knowledge by completing in-house training as and when required.
  • Always adhere to all company policies and procedures and licensing laws.
  • Carry out instructions given by the management team.
  • To report for duty on time and use the company Clocking In System to record hours worked.
  • Wear the correct staff uniform (provided)
  • Follow rigidly and observe all hygiene regulations.
  • Ensure the accuracy of all floats by checking them and reporting irregularities.
  • To deal with any customer complaints in a professional manner and to notify management of these.
  • To ensure a high standard of personal hygiene and grooming.
  • To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
  • To observe all safety procedures and rules.
  • To ensure that all fire doors are closed and that fire routes are kept clear at all times.
  • To be aware and comply with company policy regarding: Fire, Health & Safety, Hygiene, Food Hygiene, and Customer Care & Security, Safeguarding Policies & Procedures
  • To read, understand and comply with your responsibilities as defined in the Staff Handbook.

Hours of Work:

To include weekends and evenings and Bank Holidays

Up to 30 hrs per week – to be reviewed

Expected start date: 

To be confirmed

Salary:

Dependent upon age and experience

Benefits:

Employee Spa discount

Flexible schedule

On-site parking

Experience:

Customer service: 1 year (Preferred)

Bar & Events service: 1 year (Preferred)

Work remotely:

No

COVID-19 precaution(s):

Social distancing guidelines in place

Sanitisation, disinfection and cleaning procedures in place

For further details please contact our General Manager Naomh Docherty at Naomh@hazlemeregolfclub.co.uk

March 2021